i9pro.ai

Terms of Use

last updated: 14/07/2026

This translation is provided for convenience; in case of any discrepancy, the Portuguese version prevails.

These Terms of Use govern access to and use of the i9pro.ai platform ("Platform", "Community" or "we"), available at www.i9pro.ai. By creating an account, you ("User") declare that you have read, understood, and fully agree to these Terms and to the Privacy Policy. If you do not agree, do not use the Platform.

1. The service

i9pro.ai is an international learning community focused on artificial intelligence, offering, among other things: courses and video lessons, certifications and practice exams, handbooks, skills, agents and apps, live sessions, a Q&A system, gamification with points and achievements, and a suggestions area.

Part of the content is open to users who register for free, and part is exclusive to members — users with an active paid subscription, processed by a partner payment platform (currently Cakto). Prices, conditions, and the guarantee period are those stated on the purchase page at the time of contracting.

2. Registration and account

• You must provide true, complete, and up-to-date information, and be at least 18 years old or be assisted by your legal guardians.
• The account is personal and non-transferable. You are responsible for keeping your password confidential and for all activity carried out on your account. Sharing access credentials is prohibited and may lead to suspension or termination of the account.
• We may refuse, suspend, or terminate registrations that violate these Terms or the law.

3. Content and intellectual property

• All Platform content (lessons, videos, handbooks, materials, texts, trademarks, and visual identity) is protected by copyright and belongs to i9pro.ai or its licensors.
• Access constitutes a personal, limited, non-exclusive, and non-transferable license, valid while the account (and, for member content, the subscription) remains active.
• Copying, recording, distributing, reselling, publishing, or making the content available to third parties, by any means, is prohibited. Videos carry a watermark identifying the user — leaked copies are traceable and subject the responsible party to the applicable legal measures.
• The content you post in the Community (questions, answers, suggestions) remains yours, but you grant us a license to display it within the Platform. You are responsible for it.

4. Community rules

The following behaviors, among others, are prohibited:

• offending, harassing, discriminating against, or defaming other users or the team;
• posting spam, unauthorized advertising, illegal content, or content that violates third-party rights;
• attempting to circumvent security, payment, or content-protection mechanisms;
• using the Platform for any unlawful purpose.

The Community has a reporting and moderation system. Substantiated reports may result in warnings, content hiding, automatic blocking, or banning, at the moderation team's discretion. A blocked user retains consumption access to the contracted content but loses permission to post.

5. Payments, renewal, and cancellation

• The membership subscription is processed by a payment partner; by subscribing, you also agree to the partner's terms.
• Withdrawal within the statutory 7 (seven) day period (art. 49 of the Brazilian Consumer Protection Code — CDC) entitles you to a full refund, requested through the channels indicated at purchase.
• Unless otherwise stated in the offer, the subscription is automatically renewed at the end of each period, at the price in effect at that time, and renewal may be disabled at any time before the charge.
• Cancellation stops future renewals; member access remains until the end of the period already paid for. Prices may be adjusted for future periods, with prior notice.

6. Availability, changes to the service, and limitation of liability

We use reasonable efforts to keep the Platform available and secure, but it is provided "as is": we do not guarantee uninterrupted or error-free operation. We may add, change, or discontinue features and content to evolve the service — preserving, for the duration of the subscription, its essential core.

To the maximum extent permitted by law — and without waiving the rights guaranteed by the Brazilian Consumer Protection Code —, we are not liable for indirect damages, loss of profits, failures in the user's connection, acts of God or force majeure, or damages arising from third-party cyberattacks that could not reasonably have been prevented. The content is educational in nature and does not constitute professional advice; results depend on each user's dedication.

7. Testimonials and publicity

Testimonials, reviews, and success stories are only used in publicity with the user's prior authorization, which may be revoked at any time through the contact channel.

8. General provisions

• Tolerance of any breach does not constitute a waiver of rights or an amendment to these Terms.
• If any clause is held invalid, the remaining clauses remain in full force.
• You may not assign your account or the rights under these Terms to third parties.

9. Changes to these Terms

We may update these Terms to reflect changes to the Platform or the law. When a change is material, you will be notified on your next access and will need to accept the new version to keep using the Community. The current version will always be on this page, with its update date.

10. Governing law, jurisdiction, and contact

These Terms are governed by the laws of the Federative Republic of Brazil, including the Brazilian Internet Civil Framework (Law 12,965/2014), the Consumer Protection Code (Law 8,078/1990), and the LGPD, the Brazilian data protection law (Law 13,709/2018). The courts of the user's domicile are elected to settle disputes arising from this consumer relationship. Questions or requests: contato@i9pro.ai.